Operations · Support
Pārvaldītie IT un lietotņu pakalpojumi
We look after your websites, applications, integrations and cloud infrastructure after launch. That covers monitoring, security updates, backups, fixes and improvements, from a team that knows your systems.
Kas ir iekļauts
Ko ietver pakalpojums: Pārvaldītie pakalpojumi
- 01
Monitoring & alerts
Uptime, errors and performance watched around the clock, with alerts routed to our engineers.
- 02
Security updates
Frameworks, libraries, servers and plugins kept patched on a regular schedule.
- 03
Backups & recovery
Automated backups with regular restore tests, so recovery is proven, not assumed.
- 04
Bug fixes
Issues investigated and fixed by developers who know your code.
- 05
Small improvements
A monthly allowance for changes and new features, prioritised with you.
- 06
Monthly report
What happened, what we fixed, what we recommend next, in plain language.
Kad mūs piesaistīt
Pazīmes, ka ir laiks rīkoties
- 01Your original developer is no longer available
- 02Updates are postponed because nobody dares to touch the system
- 03You find out about outages from customers
- 04Backups exist, but nobody has tested a restore
- 05You want one partner responsible for the whole stack
Process
Kā tas notiek
- 01
Onboard
Access, documentation and a health check.
- 02
Stabilise
Critical updates and quick fixes first.
- 03
Operate
Monitoring, patching and support.
- 04
Improve
Monthly review and planned changes.
Tehnoloģijas, ar kurām strādājam
- Uptime monitoring
- Sentry
- Grafana
- Azure Monitor
- AWS CloudWatch
- GitHub Actions
- WordPress
- Microsoft 365
BUJ
Biežāk uzdotie jautājumi
Can you take over a system someone else built?
Yes. We start with a health check and documentation of what's there, then fix the most urgent risks before regular maintenance begins.
What are your support hours?
Standard support runs on Riga business hours (EET). Monitoring and alerts run 24/7, and extended cover can be agreed for critical systems.
How fast do you respond to issues?
Response times depend on severity and are agreed in writing. Critical issues are always handled first.
Is there a minimum contract length?
[YOUR TERMS]. We prefer agreements you stay in because they're useful, not because of a lock-in.
Saistītie pakalpojumi
Visi pakalpojumi →- Web · Performance
Tīmekļa vietņu uzlabošana
We improve the website you already have: faster loading, better search visibility, accessibility, security and new features.
Uzzināt vairāk → - Infrastructure · Cloud
Migrācija uz mākoni
We move your servers, databases and applications from on-premise or ageing hosting to Microsoft Azure or AWS.
Uzzināt vairāk → - Workplace · Microsoft 365
Microsoft 365 ieviešana
We set up Microsoft 365 for your business, or move you to it from Google Workspace or old email servers.
Uzzināt vairāk →
Aprunājieties ar inženieri: Pārvaldītie pakalpojumi
Pirmās divas konsultācijas ir bez maksas. Pastāstiet, kur esat tagad un kur vēlaties nonākt, un mēs godīgi izvērtēsim iespējas.