AI · Process automation

AI and business process automation

We apply AI where it saves real time: reading documents, sorting requests, answering questions from your own data and automating repetitive steps. Everything is connected to the systems you already use.

What's included

What our AI & automation service covers

  • 01

    Use-case workshop

    We find the tasks where automation pays off, and say plainly where it won't.

  • 02

    Document processing

    Invoices, orders, contracts and forms read automatically and turned into structured data.

  • 03

    Internal assistants

    Chat assistants that answer questions from your own documents, with sources and access control.

  • 04

    Email & ticket triage

    Incoming requests classified, routed and drafted for a person to approve.

  • 05

    Workflow automation

    Multi-step processes automated across your systems, with a human check where it matters.

  • 06

    Privacy & accuracy controls

    EU data handling, audit logs and confidence thresholds that send uncertain cases to people.

When to bring us in

Signs it's time

  • 01Staff spend hours copying data from PDFs and emails
  • 02The same questions get answered again and again
  • 03Requests pile up in a shared inbox
  • 04You want to try AI but don't know where to start
  • 05You're worried about data privacy with AI tools

Process

How it works

  1. 01

    Discover

    Pick one process with clear value.

  2. 02

    Pilot

    A working prototype on your real data.

  3. 03

    Integrate

    Connected to your systems and people.

  4. 04

    Measure

    Accuracy and time saved, then scale.

Technologies we work with

  • Claude
  • OpenAI GPT
  • Azure AI Document Intelligence
  • Python
  • LangChain
  • Power Automate
  • n8n
  • Vector databases

FAQ

Frequently asked questions

Is our data used to train AI models?

No. We use business API terms that exclude training on your data, and we can keep processing in EU regions.

How accurate is AI document processing?

It depends on the documents. We measure accuracy on your real samples during the pilot, and low-confidence fields always go to a person for review.

Do we need a big project to start?

No. We recommend starting with a small pilot on one process, so you can see results before investing further.

Can AI connect to our ERP or CRM?

Yes. AI is most useful when its output goes straight into your systems, which is where our integration work comes in.

Until 31 December 2026

Talk to an engineer about AI & automation

Your first two consultations are free. Tell us where you are now and where you want to be, and we'll give you an honest view of the options.